Service Department

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Our Location

Thomas Kia
9825 Indianapolis Blvd.
Highland, IN 46322 Get Directions

Service Hours

Service

Service Director Brian Gain
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Brian Gain
Service Director
With over 30+ incredible years in the Automotive Service world Brian "Bullzeye" Gain is a true master of his craft. Brian is Service Director over the dealerships of the Thomas Auto Group and in his spare time is one of the top dart thowers in the Mid-West challenging guys like Phil "the Power" Taylor and Peter "Snakebite" Wright for top spots. All of us at the dealerships are thankful to have Brian leading the way with excellent customer service.
Service Manager Donnie Schultz
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Donnie Schultz
Service Manager
Donnie Schultz brings not only witty charm but over 7 years of KIA service experience! Three cousins removed from the Osmond family Donnie learned the keys to #1 customer satisfaction are the combined with genuine mid-west hospitality and knowledge of your product. Stop by and ask him a question about your KIA or sing a song.
Asst Service Mgr Jacob Riordan
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Jacob Riordan
Asst Service Mgr
Meet our Assistant Service Mgr Jake from Thomas KIA. Hobbies include dirtbikes, extreme sports and long walks on the sunny shores of Lake Michigan on a cool fall morning with his faithful companion Cujo his 145 pound white AKA Certified show poodle. Stop in to grab some of his award winning popcorn Mon-Sat at Thomas KIA
Nosotras hablamos español Alex Brinkly
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Alex Brinkly
Nosotras hablamos español
Nosotras hablamos español 219.301.7523 Our newest member of the Thomas KIA Team Alex is 100% Certified in both new KIA's and Certified Pre-Owned. Alex was Jr State Stowe ski champ 3 years in a row now she brings this champion attitude to Thomas KIA!
Building Maintence Fred Jones
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Fred Jones
Building Maintence
  • Favorite Food: Mexican Food
  • Favorite Sport: Basketball
  • Favorite Sports Team: Baltimore Ravens
  • Favorite Kia Vehicle: Optima
  • What inspires you? Neddy Burks
  • Where would you most like to visit that you have never been to before? Mid Evil Times
Master Tech Tom Rekau
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Tom Rekau
Master Tech
That constant smile and always teaching the younger techs is the best trait of Tom Rekau. KIA Certified in all areas Tom is a great asset to have at Thomas KIA
BDC Nosotras hablamos español Rachel Hurley
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Rachel Hurley
BDC Nosotras hablamos español
Nosotras hablamos español 219.301.7523 Rachel is our #1 BDC agent and ranked in the top 10% nationally in KIA Certification. Trained at the T.Switzer school of BDC follow up Rachel learned customer satisfaction is #1 at a dealership!
Warranty Administrator Sara Cohea
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Sara Cohea
Warranty Administrator
Sara is number 1, hands down the best Warranty Specialist in the Midwest.
Head Valet Tracy Philon
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Tracy Philon
Head Valet
If you have been to the dealership more than twice I'm sure you've seen Tracy. As nice as the day is long and simply a super guy!