“ Had an ongoing issue with my 2024 Kia telluride that other Kia dealerships did not take the time to look into and/or help with. They would just brush me off. Jacob at this location was very helpful, kind and patient. Every step of the way was...View More ”

“ I had an amazing car-buying experience! From start to finish, Angie made the entire process smooth, stress-free, and actually enjoyable. She was professional, knowledgeable, and truly listened to what I was looking for. There was no pressure —...View More ”

“ Melanie in service was so helpful today! I called with a ridiculous question and she was able to find the information that I needed and was so friendly. Thank you Melanie for the excellent customer service! ”

“ My experience with Thomas Kia was one of, if not the best, experiences I’ve had with a dealership. From start to finish to test driving vehicles, my agent Mike was there to help enhance my experience which made my decision to go forward with this...View More ”

“ Service rep,Fred, made sure that all my requests were completed. Work done was very good. The car wash was unexpected and good by my standards! ”

“ Go see John, he was great! Down to earth and honest. ”

“ I had an amazing car-buying experience! From start to finish, Angie made the entire process smooth, stress-free, and actually enjoyable. She was professional, knowledgeable, and truly listened to what I was looking for. There was no pressure —...View More ”

“ This was my first time there and everyone was kind and attentive.. I give the dealership and my salesperson Janelle a 10. They were very good! ”

“ Always a pleasant experience here. ”

“ The staff are amazing! Such a wonderful and easy car buying experience! I have been to many dealerships over the years and this dealership is by far the BEST! ”

“ First time of buying a KIA for my own personal reasons! The vehicle took some getting used to but it?s working out perfectly for me now!I was bummed out originally because I couldn?t find the cruise control but now that it?s figured out I love this...View More ”

“ Beibelyn and the entire staff were wonderful to work with. It was truly a great experience! I HIGHLY recommend them for your next car purchase! ”

“ Nice experience. Bought a CPO KIA Sorento from Thomas KIA. Janelle was my rep and Tom is the sales manager. Of course, the process of buying a car took a long time. But Janelle and Tom were attentive to our needs and ensured “the right thing.”...View More ”

“ Friendly, timely, work around your schedule,. Great sales staff never pushy actually listen to you get your payments where you need them. Purchased cars from them before looking to bet another ”

“ The customer service that Fr�d gave is the reason to continue to return to thomas kia for sales and future service thank you for great service ”

“ I drive an hour ( and pass by other Kia dealers) to bring my car here. Always a great experience. ”

“ It?s my first kia, I purchased from Janelle, she was great, she took her time to take care of us. she answered all our questions. ”

“ Anthony was great to work with! He was very knowledgeable and very helpful. He knew everything about the car to explain to my daughter. He made the process easy and pain-free. I would go back to Anthony for anything thank you! ”

“ 2nd purchase in two years and always felt appreciated and great deals and no pressure. ”

“ Very professional and really nice employees here, I came in without making an appointment and they took care of my vehicle immediately. They gave me a courtesy ride home and back to the dealership to pickup my vehicle. I was extremely satisfied. ”

“ We drive 2 hours to come check out a Kia telluride and we don’t regret it one bit. Mo was our sales person and he was like family from the moment we met him. We showed up before they even opened for the day and he come outside and greeted us with...View More ”

“ I was there for an emissions recall. The technician took me in right away, did their thing, and I was in and out in about an hour. The KIA team is always friendly, Informative and personable. 👍👍 ”

“ We had an excellent experience at Thomas Kia of Highland from start to finish. Mike was calm, patient, and extremely knowledgeable, never pushy, just focused on making sure everything was clear and comfortable. The entire process was smooth,...View More ”

“ Top Tier Service! Brought my 2022 Telluride in for transmission issues. New transmission covered under warranty, rental provided completed 3 days before promised completion. I am in the auto industry and service like this very hard to come by. I...View More ”

“ HAD A AMAZING EXPERIENCE WITH PAGE AND ANTHONY!!!!! I WOULD REFER ANYONE TO SHOP FOR A CAR THERE!! AND ENJOY THE SNACKS! POSITIVE VIBES AND MORE????? ”

“ Dropped my car off for routine maintenance on a very busy day at the dealership. I wasn?t expecting to get back until later in the day. Pleasantly surprised to hear that they serviced very quickly. Always satisfied taking my vehicles to Thomas Kia. ”

“ Chilling while I wait for my oil change. They always get me right and was my car 🚗 ”

“ My service advisor, Melanie, was very welcoming. She addressed all of the concerns I had about my vehicle. I was getting routine maintenance done but also wanted them to look at another thing. I couldn’t pull the coupon up on my phone so she added...View More ”

“ Everyone was so nice, very knowledgeable and helpful. This location was very neat and clean. ”

“ I had a Kia Konnect issue and it’s was Isaac first week. I was annoyed that my new car had an issue but he and the gentleman had to the left of him where so nice. I entrusted in them and they got the problem solved. Everytime I had to go back for...View More ”

“ Janelle was awesome! She went above and beyond to help with everything we needed. i would definitely recommend to anyone i know. and i love the car! ”

“ Jake was very helpful, he answered all my questions. He was polite and professional . ”

“ Great service and amenities professional staff very clean facility with short wait times on servicing your vehicle. ”

“ Great place!! Got me in earlier than my scheduled time. The service was attentive and workers were friendly ”

“ My experience with kia was great. Everybody was nice and professional. My car was service in timely matter I will come back again. I also I will send some friends. ”

“ Oil change excellent didn't get any other work done Jacob was very nice and kind, advisor will recommended you establishment will be back for brake flush ”

“ The staff has been very friendly and courteous l. But I'm very disappointed that I spent 6 hours at the dealership and was told everything checked out and by the time I got home, I had a brake light that was out ”

“ I go here because it's better than going in Illinois. ”

“ It was good, but you broke my driver's side door handle without me knowing ”

“ I had an appointment 3 times for the same thing on a brand new car. Dashboard keep popping up Kia connect and Valet alert and showing the collision symbol with the yellow triangle. I go the first time and it was so busy and they told me it will take...View More ”

“ Horrible customer service at this dealership. If you buy new, they will not help you inside the dealership. They will write a 1800 number on a note for you to call customer service. This isn’t your normal customer friendly dealer where they make...View More ”

“ This review is strictly based on the SERVICE department. No one back there has any idea what they are doing. We unfortunately have been there a couple times. For the most recent visit, we had an appointment at 7 AM. We dropped the vehicle off the...View More ”

“ I’ve gotten my oil changes from my car here since I bought my car. Every time I get an oil change, my check engine light comes on immediately after it’s so consistent and annoying. I’m never returning to this location. ”

“ Rarely do I write reviews and would have let the matter go BUT since the dealership sent me a survey I felt it my duty to share my honest review. I would give the service center at this dealership no stars. I brought my vehicle in for service 12/25....View More ”

“ My fiancée and I are extremely frustrated with our experience with Thomas Kia’s service department. For months, she has repeatedly tried to schedule a service appointment and have a mirror upgrade installed, with little to no response. Calls are...View More ”